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2 If doesn't help try on a different Windows computer and with a different Keyboard. Hardware, check by changing the keyboard language in the windows system -> Switch between languages using the Language bar:.Also it is very unlikely that there may be some discrepancy between the gmail web UI and a OS, but rather between the gmail UI and the browser firstly.Īctually by putting in order what you should check first: I tell you this because by experience this doesn't seems like a bug at all for the simple reason that in a Mac works but in a windows it doesn't. If is not this then I suggest you to do some testing with your hardware. At the bottom of the page, click Save Changes.Scroll down to the "Keyboard shortcuts" section.In the top right, click Settings and then ‘See all settings.’.Have you checked if the setting for the shortcuts is actually on? Is this a bug, and if yes, is there anyone from Google here that can help to address this issue to be corrected?īy your description it seems or an hardware issue or some settings in the Gmail account. So it's clearly some problem in Gmail, not in the hardware.Īny ideas on how I could make these exact keyboard shortcuts to work in Gmail on Windows 10? Pressing "/" correctly moves the focus to the search box, both in MacOS and Windows 10. This is happening only in my Windows 10.Ĭomplement 2: this issue is not affecting Google Calendar on Windows 10. pressing "\" sequence of keys does nothing (and as per my personally configured keyboard shortcuts, should archive the selected email).Ĭomplement 1: These issues are not affecting gmail in my MacOS (everything works properly there).pressing "/" key does nothing (and should move the focus to the search box).pressing "?" key does nothing (and should open the Gmail help).No issues in writing.īut the problem happens when they are used as keyboard shortcuts.īeing more specific with examples, on an ABNT2 keyboard on Gmail+Windows 10: I can't use shortcuts with "/" and "" on my Brazilian ABNT2 keyboard, an I believe it's because these keys have a different code/mapping than the same keys in an International-US keyboard: International-US:įor some reason, these keys produce the correct effect when writing an email. It seems to be only a Gmail+Windows issue. See answer about this from the Disable some gmail shortcut keys thread.I am using a non-US keyboard (Brazilian ABNT2), and some keyboard shortcuts are not working specifically in Gmail running on Windows.īut the same keyboard shortcuts work properly in Gmail running on MacOS.Īnd also the same keyboard shortcuts work properly in Google Calendar, both in Windows and MacOS. If you go to Labs in the settings panel you can enable Custom keyboard shortcuts which should allow you to edit the shortcuts to your liking (keyboard shortcuts have to be enabled for this to work). Just be sure to click Save changes at the bottom and you should be all set. About half-way down you can select your Keyboard shortcuts: option and turn shortcuts on or off. You can disable Gmail keyboard shortcuts by going to Settings (the gear icon) and selecting the General tab. The Cmd+ Enter shortcut is one of the Gmail Keyboard Shortcuts that will always be turned on regardless of whether or not keyboard shortcuts are enabled. You've enabled the keyboard shortcuts setting. These navigational and formatting shortcuts all work whether or not According to Gmail's keyboard shortcut help: There are certain keyboard shortcuts in Gmail that are always on regardless of whether or not you've enabled Gmail keyboard shortcuts (see below). However, you can alter other keyboard shortcuts. Let's clarify: Unfortunately, this isn't actually possible.
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